Misc.
Most Zoroufy® orders ship within 24 hours.
Zoroufy® ships via UPS Ground, which delivers throughout the US in 2 to 5 days. Guaranteed Next Day, 2 Day, and 3 Day shipping services are also available during check-out.
Shipping to Canada is also now available.
Zoroufy® requires no minimum order on any product shown on the website.
Please refer to our Warranty, Returns, & Exchanges section.
Stair Rods
Use only a soft dry cloth when cleaning Zoroufy® products.
Zoroufy® products have a protective lacquer coating to resist tarnishing. Cleansers or chemicals may remove this coating. If cleaning the surrounding areas with chemicals or any liquid, remove Zoroufy® products and replace only when area is dry.
Tubular and solid stair rods are equally durable. Tubular rods will not dent under normal use.
Yes, Zoroufy® recommends using the solid stair rods from our Heritage® or Sovereign® Collections for curved staircases.
Zoroufy® does not offer bending services.
Zoroufy® stair rods are designed for decorative use only and not as a form of carpet installation.
Use of an adhesive pad, staples, tacks, nails, tack strip, tackless strip or other means of securing carpet is necessary for all stair runners. Zoroufy® does not dictate which type should be used.
Zoroufy® recommends our stair rods be at least 1½" longer than the runner width.
For example, if your runner is 27" wide, we recommend ordering stair rods at least 28½" long. This allows ¼" space between the runner and bracket.
Zoroufy® custom cuts rods at no additional charge.
The buyer/installer is responsible for all measurements.
Zoroufy® is not liable for measurement error, and custom cut rods cannot be returned or exchanged.
Installing stair rods over existing carpet simply requires longer screws to pass through the carpet and pad before it is anchored into the wood layer of the step. Longer screws, typically 1½" or longer, can be purchased at a local hardware store.
Wall Hangers
Use only a soft dry cloth when cleaning Zoroufy® products.
Zoroufy® products have a protective lacquer coating to resist tarnishing. Cleansers or chemicals may remove this coating. If cleaning the surrounding areas with chemicals or any liquid, remove Zoroufy® products and replace only when area is dry.
Zoroufy® recommends our wall hangers be at least 1½" longer than the tapestry, quilt, or rug.
For example, if your tapestry, quilt, or rug is 30" wide, we recommend ordering the wall hanger at least 32" long.
Zoroufy® custom cuts rods at no additional charge.
The buyer/installer is responsible for all measurements.
Zoroufy® is not liable for measurement error, and custom cut rods cannot be returned or exchanged.
Yes. Zoroufy® wall hangers are designed with open brackets to accommodate sleeves and loops.
Tapestries can also be displayed without sleeves or loops with our patented removable clips included in every set.
With proper installation into the wall stud, wall hangers hold up to five pounds of weight per foot.
Floor Registers
Use only a soft dry cloth when cleaning Zoroufy® products.
Zoroufy® products have a protective lacquer coating to resist tarnishing. Cleansers or chemicals may remove this coating. If cleaning the surrounding areas with chemicals or any liquid, remove Zoroufy® products and replace only when area is dry.
A floor register has a damper that can be opened or closed to control air flow. A floor vent does not have a damper.